Questions, answered

How MyCourseFee protects course and accommodation fees, who pays, and what happens if plans change.

What is MyCourseFee?

MyCourseFee is a fee-protection platform for language courses abroad. The agent or student pays once, the money is held in a protected account by our regulated payment partner, and it is released to the school and accommodation provider month by month as the course is delivered.

Who holds the money?

Not the school, and not us. Funds are held and paid out by our regulated payment partner, which must keep customer money separate from its own. MyCourseFee manages the booking and tells the partner when each monthly release is due. Read how the money is protected.

What happens if a school stops trading?

Schools are businesses, and occasionally one closes. If that happens, tuition that hasn’t been released yet stays in the protected account. The person who paid then chooses what happens next: move the remaining tuition to a replacement school of their choice, or ask for a refund of the unused tuition balance.

What happens to the accommodation if a school stops trading?

The student keeps their accommodation and the provider keeps being paid each month, so nobody has to move out. Accommodation fees aren’t refundable, in line with the terms of most accommodation providers.

Who pays for MyCourseFee?

Whoever makes the payment, whether that’s the agent, the student or a parent, pays 1% of the booking value. On a £4,800 booking, that’s £48. Schools and accommodation providers pay a one-time onboarding fee of £25 when they join.

When do schools and accommodation providers get paid?

Every month, for the month being delivered. By the end of the course they have received the full amount.

Do agents have to change how they sell?

No. You book the same schools and accommodation as now. The difference is that payment goes into a protected account instead of straight to the school, and you can see the status of every booking.

Is MyCourseFee a bank or an insurance policy?

Neither. MyCourseFee is a booking and payments platform. The protection comes from how the money flows: it is held by a regulated payment partner and only released as the course is delivered.

When are you launching?

We’re onboarding agents, schools and accommodation providers now. Join the waitlist and we’ll contact you before launch.